Privacy Policy

Effective Date: March 22nd 2026
Business Name: [HI-FI MEDIA TOKYO]
Website: [https://www.hi-fimediatokyo-paymentportal.info/]

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or work with us for video production services.

By using this website or engaging our services, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Business or company name

  • Billing information (for invoicing purposes)

b. Project Information

  • Details you provide about your video project

  • Files, scripts, or media you share with us

c. Website Usage Data

  • IP address

  • Browser type

  • Pages visited

  • Basic analytics data (via tools like Google Analytics)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you

  • Provide video production services

  • Send invoices and process payments

  • Deliver completed video content

  • Improve our website and services

  • Maintain business records for legal and tax purposes

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following situations:

  • With trusted third-party services (e.g., payment processors, cloud storage, editing tools) necessary to complete your project

  • When required by law or legal process

  • To protect our rights in cases of non-payment, fraud, or contract disputes

5. Data Storage and Security

We take reasonable steps to protect your information using secure systems and industry-standard practices.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Client Content & Confidentiality

Any materials you provide (video footage, branding assets, etc.) will be used solely for the purpose of completing your project.

We will not share or publish your content without permission, unless:

  • It is part of an agreed portfolio/showreel use

  • Required by law

7. Payments and Financial Information

All payments are processed through third-party providers (e.g., Stripe, PayPal). We do not store full credit card information on our servers.

Invoices and transaction records may be stored for accounting and legal compliance.

8. Cookies

This website may use cookies to:

  • Improve user experience

  • Track basic analytics

You can disable cookies in your browser settings if you prefer.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for data usage

To make a request, contact us at: [Your Email Address]

10. Data Retention

We retain client and project information only as long as necessary for:

  • Completing services

  • Legal, tax, and accounting obligations

  • Resolving disputes (including unpaid invoices)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact

If you have any questions about this Privacy Policy, please contact:

[HI-FI MEDIA TOKYO]
Email: [info@hifimedia.jp]
Website: [https://www.hi-fimediatokyo-paymentportal.info/]